• Children must be accompanied by an adult and are eligible for the following discounts:
  • Ages 0 to 4 years: 50 percent off
  • Ages 5 to 12 years: 30 percent off

From our given pickup area point

See Availability

PickUp Time Start : 09:00| PickUp Time End: 09:00 | Booking Cutoff : NA

• Please always update us with your room number after checking in at the hotel.
• Always book your service carefully.
• Please read the inclusions and exclusions carefully.
• Please wait in the hotel lobby 15 minutes before the time specified on this voucher.
• Any delay from your side may result in reallocation to a later time if available; otherwise, the booking will be automatically canceled with a 100 percent charge.
• The driver may be delayed by 15 to 45 minutes due to traffic or unforeseen circumstances.
• You do not need to show a printed voucher. Please show your mobile voucher or booking confirmation on your phone to our guide.
• Please note that the activity time may be affected by several factors, including weather, equipment maintenance, or safety protocols.
• Sun Leisure World reserves the right to cancel any booking due to bad weather conditions or natural disasters.

Hotel pick ups

• The Floating Market Boat & Bike tour and Ayutthaya by Bike tour include hotel pick up by van. For other tours, hotel pick up by van or sedan can be arranged upon request.

Confirmation

• You will receive confirmation of your booking availability within one minute of booking. Most bookings are auto confirmed, and we will send the voucher to you by email.
• Auto prepaid booking: Any auto prepaid booking is confirmed automatically once payment is completed through our payment gateway system.
• Partial payment: All bookings with partial payment are non refundable and confirmed automatically.
• Pay later booking: Any booking where you have selected the pay later option is not confirmed unless you update us with your room number and hotel check in information.
• For join tours, pick up time and guide contact details will be confirmed by our customer service representative at least 12 hours before the tour date.
• For all private tours, pick up points are already mentioned in the itinerary.
• If you do not receive an email from us, please check your spam folder or notify us by email.
• Please send us your room number and local contact number, if available, to rsvn@sunleisureworld.com along with your booking confirmation number.

Additional information

• Our tours are available almost every day. In case of any urgency or cancellation, we will inform you at least 12 hours before the tour time. Our customer service representative may suggest an alternative date or process an immediate refund.

• Please show this ticket to your tour guide.
• This ticket is only valid for the booked date and time.

• Children must be accompanied by an adult and are eligible for the following discounts:
  • Ages 0 to 4 years: 50 percent off
  • Ages 5 to 12 years: 30 percent off